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Client Services and Readiness (CS&R)


CS&R provides answers and information to MISO's stakeholders on multiple topics including, but not limited to: ​​​​​​​

Getting Started is as easy as 1-2-3

1. Search our Knowledge Base for topic specific information

2. Visit the Help Center to submit a query (Request Help Center Access)

3. Can't find what you are looking for? Contact our Team of Representatives:

           1-866-296-6476 (Option 3) Monday-Friday, 8 a.m. - 5 p.m. ET  

           For IT related questions, call the IT Operations Center 1-866-296-6476 (Option 1)


Available NDAs

Only authorized individuals designated by certified MISO Members, Market Participants, and Authorized Agencies are eligible to execute these agreements.  


Non-Disclosure Agreement Types and Instructions 

Online Forms

Request CEII or Attachment EE NDA

Universal Planning NDA Sector Member


Universal NDA - Appendix A
Counsel Certification for Authorized Agency - Appendix A