Client Services and Readiness

Client Services and Readiness team provides answers and information to MISO's stakeholders on multiple topics, including but not limited to:

Available Non-Disclosure Agreements

Non-Disclosure Agreement Types and Instructions 

Only authorized individuals designated by certified MISO Members, Market Participants, and Authorized Agencies are eligible to execute these agreements.

Still need help?

Find onboarding documents for market participants at the bottom of the Market Participation Registration page.

Please submit any questions you have by creating a case in the MISO Help Center. The Help Center includes hundreds of self-help articles contained in our Knowledge Base. We are constantly adding new articles to provide you with the information you need 24/7/365.

Here are three examples from our Knowledge Base:

Market Settlements

MISO Markets

Accessing Restricted Content

Can't find what you are looking for? Contact our Team of Representatives:

 Call Us:

1-866-296-6476  (option 3)Monday-Friday from 8 a.m. to 5 p.m ET

CALL IT OPERATIONS CENTER:

1-866-296-6476 (option 1)

EMAIL IT OPERATIONS CENTER:

ITNOC@misoenergy.org