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MISO Core Values

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For the past two decades, our employees have shaped and built a steadfast culture here at MISO. This strong foundation helps keep us grounded and committed, and serves as the moral compass that has led us to many past successes and will continue to propel us forward in the future.

Our culture, steered by a set of guiding principles, or ideals, is not the latest fad or next big thing in our history. Rather, it is the premise behind who we are and why we exist.

Ingrained in the culture, MISO's core values guide our decisions and are fundamental to our success.

We always do the right thing. Our business is one of public trust and integrity is at the heart of what we do – it is core to our everyday decisions.  

We embrace MISO’s vision, mission and goals. Our employees are committed to providing the best customer experience possible.  


We actively seek to understand diverse voices and be inclusive. Our employees find valuable solutions by collaborating with our stakeholders and each other. 

We craft innovative solutions to create value for our customers, stakeholders and employees. By looking through a creative lens to improve our processes, we work hard to improve the value we create every day.

We are self-motivated and flexible to change as we learn about our industry/profession. As our customers’ needs change, we must be on the leading edge to provide value and reliability to our stakeholders.