Theresa Wise has significant expertise in IT executive leadership, technology risk, change management, revenue management and math modeling.
Currently serving as principal consultant and managing partner of Utaza, LLC, Theresa previously served as Chief Information Officer and Senior Vice President of Delta Air Lines from 2008-2016 and Northwest Airlines from 2001-2008. She led the integration of technology and business readiness plans following Delta's acquisition of Northwest Airlines, in what became recognized as a blueprint for airline mergers. Post-merger, she led a team of more than 3,000 professionals, leveraging innovative technology solutions to enhance the customer experience, revenue and operations of Delta.
Prior to joining Delta, Theresa held a number of positions at Northwest Airlines, including chief information officer from 2001-2008. As a student-intern at Northwest, Theresa was credited with inventing new mathematical models for airline planning optimization, which the airline rapidly adopted.
Theresa currently serves on the board of Impinj (NASDAQ: PI), the global leader in RFID technology and applications. She has been recognized by the Minneapolis / St. Paul Business Journal as “Chief Information Officer of the Year” for her lifetime of work in Information Technology and her leadership in the airline merger. She has been recognized by the ExecRank as Global CIO of the Year in 2013.
Theresa is an active supporter of arts and STEM education, currently serving on St. Olaf College’s Board of Regents, Cornell University’s Advisory Council for Operations Research and Information Engineering, and as a violinist with the Bloomington Symphony Orchestra.
Theresa currently holds a NACD/CERT certificate in Cyber Risk Oversight from the Software Engineering Institute of Carnegie Mellon University. She earned a B.A. in mathematics and chemistry from St. Olaf College and a Ph.D. and M.S. in applied math and operations research from Cornell University.
Theresa chairs MISO’s Corporate Governance and Strategic Planning Committee and serves on the Audit & Finance Committee, the Markets Committee and the Technology Committee.