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Ethics and Code of Conduct

Use MISO's compliance hotline and website to report suspected unlawful, unethical or inappropriate behavior relative to:

  • MISO Standards of Conduct
  • Other company policies and procedures
  • All applicable municipal, state, and federal laws and regulations

A representative from Global Compliance, a firm retained by MISO, answers all calls. To the extent practicable, we will protect the anonymity of any person who reports suspected misconduct if a name is provided.

Hotline: 1-866-546-9753

The MISO Board of Directors is responsible for overseeing MISO's Corporate Compliance Program. Accordingly, in addition to the compliance hotline and website, concerns regarding suspected misconduct may be directed to:

4520 Main Street
Suite 1100
Kansas City, MO 64111-7700


720 City Center Drive
Carmel, IN 46032