Client Relations 

MISO is committed to providing excellent customer service to its market participants, members and stakeholder community. The Client Relations Department can help answer questions about:

  • MISO markets
  • Bids and offers
  • Settlements
  • Market Participant training
  • Market-based user applications
  • Secure access requests and non-disclosure agreements
  • Website navigation

 Whatever your question or need, Client Relations can help.

How to Reach Us

For assistance from our dedicated Client Relations team:

  • Call us Monday-Friday, 8 a.m. – 5 p.m. ET at 866- 296-6476 (option 3)
  • E-mail us 

Market Participant Representatives

Look up the Client Relations Representative assigned to you as a Market Participant, or contact your representative directly:  

Andrea Terry 501-244-1552
Carole Creech 317-249-7901
Steve Seitz 317-249-5792
Jason Watters 317-249-5211
Bruce Froyum 651-632-8429

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